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    Home Care Sales Specialists

    Turn more home care inquiries into assessments and new clients

    A Home Care Remote Sales Specialist brings disciplined follow-up to the inquiries, referral opportunities, and older leads that are difficult for a busy agency team to manage consistently.

    01

    Faster response

    Reach new inquiries while interest and urgency are still high.

    02

    More assessments

    Move qualified prospects toward an in-home assessment and clear next step.

    03

    Stronger conversion

    Nurture older inquiries instead of allowing valuable opportunities to disappear.

    Home care sales specialist following up with a prospective client

    How the service works

    A sales partner built for the realities of home care

    Agency leaders and care teams have competing responsibilities. The specialist provides the concentrated sales activity required to keep families informed and opportunities moving.

    They work as an extension of the agency, learning the service area, care offering, messaging, and handoff process before beginning outreach.

    Scope

    The work can include

    • New inquiry response and qualification
    • In-home assessment scheduling
    • Follow-up with families and referral sources
    • Older-lead and lost-opportunity re-engagement
    • CRM updates and clear next-step documentation
    • Activity and conversion reporting

    Client outcomes and case studies

    Results our clients can measure

    Explore the challenge, the work, and the results. Each example includes the full published case study.

    Home care agency in Texas

    11 new in-home clients

    June–December 2025 · initially 2 hours per day

    8 of the new clients were added in the first 90 days.

    At a glance

    New clients
    11
    Assessments
    27
    Connected calls
    301
    Reported ROI
    6×
    Read the full outcome

    A remote specialist kept follow-up consistent and scheduled assessments while the agency focused on care delivery. Support was reduced to one hour per day toward the end of the engagement.

    New clients
    11
    Assessments
    27
    Connected calls
    301
    Reported ROI
    6×
    Call outs
    1,687
    Emails and texts
    1,803
    Past-due tasks cleared
    256

    ROI is based on actual investment and revenue during the engagement, rather than projected rent over a future stay.

    1 of 1

    Individual client results are not a guarantee of future performance. See each study for the engagement period and calculation basis.

    Testimonials

    What clients say about us

    “Definitely well worth it! Thanks for all your help during our transition!”
    Guido CubellisPresident & Owner · Always Best Care of Houston
    “Last week our billable hours were the highest they have been since much earlier this year. We are definitely on the right track. Your staff have been instrumental in generating revenue. Very good ROI.”
    Guido CubellisPresident & Owner · Always Best Care of Houston
    “I appreciated the hands-on approach and how everyone at a high level was committed to helping us.”
    Guido CubellisPresident & Owner · Always Best Care of Houston

    Next step

    Talk through the pressure point and the result you need

    Share what is happening now. We’ll help identify whether this service—or another kind of support—is the clearest next step.